Volunteer Action adapts services

The local charity, Volunteer Action aims to reduce loneliness and isolation by driving people to visit friends and relatives and run errands, and befriends isolated people in their own homes. The challenge of the Coronavirus has been to find ways to change its operation to continue offering services while protecting the health of clients and volunteers, especially as many of the volunteers are themselves in the at-risk age bracket.

Stuart Anderson, VA Chair, said: “Charities like VA are packed with enthusiasts who can’t wait to get stuck in and make a difference. On top of which, local people, many of whom had no previous connection with us, wanted to know what they could do. So, lack of volunteers has not been a
problem.”

The charity has set up a free prescription pick-up and shopping service, with social distancing deliveries. Drives to essential medical appointments are still available, although the demand has decreased by eighty percent.

Its new Friend-on-the-Phone service has reached out to 150 isolated people, most of whom are over 70 years old. Volunteers have found there is no shortage of things to talk about.

volunteer action

May 2020